Our customers appreciate the absolutely reliable quality of our production and our service. This usually begins not only when something needs to be replaced or repaired, but even before that. Through our maintenance agreements, our training courses and our inspection service, we proactively ensure low downtimes and long running times - efficiency that secures your investment in the long term.
Service Solutions
With our "Service Solutions" we underline our guiding principle "Working Wolutions": Even after the delivery of a machine, we support our customers all around the use of the machinery. This minimises plant downtimes and increases productivity.
Our qulification in the overview:
Do you have any questions about our service? You can reach our service hotline at +49 2173 9575100. We are also there for you via Teams, Zoom or Skype. Our Global Service Manager Nicolai Raab will be happy to take care of your request.
Nicolai Raab Phone: +49 2173 9575 223
Service Mail: n.raabtmlde
Training
We share our knowledge with you. Our team offers special end user training programmes around the TML products:
Commissioning
Our experienced and highly qualified specialists carry out the commissioning consistently according to our guidelines which guarantees the successful start-up of every machine.
Regular inspections and preventive maintenance increase the availability of your machines and systems. Possible failure risks are thus detected at an early stage and can be remedied. To ensure an optimal supply of spare parts, our service technicians inspect your spare parts stock and make recommendations for timely replenishment. If possible, we plan the optimal time for maintenance and overhaul work with you so that the production process is not disturbed. We also repair plant and mobile equipment from other manufacturers.
Machine overhauls
We give your machine a second life! Complete machine overhauls and modernisations are also part of our range of services.
Safety inspections
We carry out the regular safety inspections (UVV inspections) of equipment and machines required by the accident prevention regulations of the German employer's liability insurance associations.
Machines are only as reliable as their wear and spare parts. That is why we only use our tested and approved original spare parts.
Complete overhauls of your used TML machines for an extended service life
Regular maintenance and servicing is necessary for the effective operation of the machines. Possible failure risks are thus detected at an early stage and can be eliminated.
We guarantee high spare parts availability with original parts on call. If you wish to ensure the supply of spare parts through your own spare parts warehouse, our service technicians will provide recommendations for replenishing the stock on time, if required.
By telephone, e-mail or data glasses: your technicians are supported immediately on site
We carry out the regular safety inspections (UVV inspections) of equipment and machines prescribed by the accident prevention regulations of the German employers' liability insurance associations.